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Author Topic: lifetime powertrain warranty  (Read 1180 times)
squat
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« on: July 26, 2007 »


The story is here.  Text copied below:



Chrysler Introduces New ‘Best-in-Industry’ Lifetime Powertrain Warranty
on Chrysler, Jeep® and Dodge Vehicles


The New Chrysler Lifetime Powertrain Warranty – the first from an OEM and the longest in the industry – is a statement of confidence in the reliability of Chrysler products

Warranty covers the cost of all parts and labor needed to repair

covered powertrain components – engine, transmission and drive system

Provides worry-free ownership for new Chrysler, Jeep® and Dodge owners

Auburn Hills, Mich., Jul 26, 2007 - Chrysler today announced that the Company would extend its powertrain warranty from the 3-year/36,000-mile Basic Limited Warranty to a new Lifetime Powertrain Warranty. The new Chrysler Lifetime Powertrain Warranty applies to most new Chrysler, Jeep® and Dodge vehicles purchased from dealer inventory and delivered on or after July 26, 2007.

The Lifetime Powertrain Warranty covers the cost of all parts and labor needed to repair covered powertrain components – engine, transmission and drive system. The new powertrain warranty is limited to the first registered owner or retail lessee. Customers should contact dealers for details on vehicle selection.

“This new Chrysler Lifetime Powertrain Warranty is a statement of confidence to our customers to the reliability of their powertrain. It’s peace-of-mind reassurance for as long as they own the vehicle,” said Steven Landry, Executive Vice President – North America, Sales and Marketing, Service and Parts, Chrysler Group.

To continue warranty coverage, the owner must have a powertrain inspection performed by an authorized Chrysler, Jeep or Dodge dealer once every 5 years. This inspection will be performed at no charge. The inspection must be made within 60 days of each 5-year anniversary of the warranty start date of the vehicle.

Landry added, “The new Chrysler Lifetime Powertrain Warranty underscores our focus on quality and customer satisfaction. It demonstrates our commitment to customers and the confidence we have in our ability to produce quality, reliable and durable vehicles. That’s why we put ‘lifetime’ on it.”

Customers may visit Chrysler.com, Jeep.com and Dodge.com for more information. A warranty promotion – print, radio, television and Internet – begins Friday, July 27.
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« Reply #1 on: July 26, 2007 »

I've read that this only covers the original owner, but still nice.  Since I don't keep my trucks for much longer than 5/6 years I'd rather see the 7/70k warranty back.
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« Reply #2 on: July 27, 2007 »

Lifetime warranty is great for me.  I usually drive the thing into the ground (put a lot of miles on every year) so having a lifetime warranty works out a lot better than one limited by miles.
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« Reply #3 on: July 27, 2007 »

I've talked to plenty of diesel owners that would love to have a lifetime warranty.  Many of them drive the truck til the wheels fall off well over 300k miles.  While they don't often need to have work done on the powertrain it's just that much more piece of mind for them and me.
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« Reply #4 on: July 28, 2007 »

Too bad this doesn't cover used vehicles.  But this is still better than anything else in the industry and shows that chrysler is willing to back their product.
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« Reply #5 on: July 29, 2007 »

Dodge always seems to be the first one to step up when it comes to things.  Others will follow, we will lead.
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« Reply #6 on: July 31, 2007 »

Further info gained from the news feed we now have from allpar.  I figured this would be useful to have here since that news story will eventually fall off the news section on the main page.


At the expiration of the 3 year/36,000 mile Basic Limited Warranty, the original purchaser or retail lessee of each 2006 model year, 2007 model year and 2008 model year Chrysler, Dodge, or Jeep vehicle sold and delivered on or after July 26, 2007 will get a limited powertrain warranty for the lifetime of that original purchaser or retail lessee. Subsequent owners or lessees, even if they are within the same family or business, are not covered. Successor business entities or persons to whom the vehicle is transferred by operation of law are also not covered.

The Lifetime Powertrain Limited Warranty covers the cost of all parts and labor needed to repair a covered powertrain component that is defective in workmanship and materials. There is no coverage for towing.

SRT vehicles, Sprinters, diesel vehicles, Ram Cab/Chassis trucks, rental vehicles, and government vehicles are not covered. Vehicles used as a police vehicle, taxi, limousine, postal delivery vehicle or ambulance are not covered.

To maintain the Lifetime Powertrain Limited Warranty, the person or entity covered by this Powertrain Limited Warranty must have a powertrain inspection performed by an authorized dealer once every 5 years. This inspection will be performed at no charge. The inspection must be made within sixty days of each 5 year anniversary of the in-service date of the vehicle.

Covered parts include:

(Gas engine) cylinder block and all internal parts; cylinder head assemblies; timing case, timing chain, timing belt, gears and sprockets; vibration damper; oil pump; water pump and housing; intake and exhaust manifolds; flywheel with starter ring gear; core plugs; valve covers; oil pan; turbocharger housing and internal parts; turbocharger wastegate actuator; supercharger; serpentine belt tensioner; seals and gaskets for listed components only.

Transmission: transmission case and all internal parts; torque converter; drive/flex plate; transmission range switch; transmission control module; bell housing; oil pan; seals and gaskets for listed components only. Manual transmission clutch parts are NEVER covered.

Front Wheel Drive: transaxle case and all internal parts; axle shaft assemblies; constant velocity joints and boots; differential cover; oil pan; transaxle speed sensors; transaxle solenoid assembly; PRNDL position switch; transaxle electronic controller; torque converter; seals and gaskets for listed components only. Again, manual transmission clutch parts are NOT covered.

All Wheel Drive (AWD): power transfer unit and all internal parts; viscous coupler; axle housing and all internal parts; constant velocity joints and boots; driveshaft and axle shaft assemblies; differential carrier assembly and all internal parts; output ball bearing; output flange; end cover; overrunning clutch; vacuum motor; torque tube; pinion spacer and shim, seals and gaskets for listed components only.

Rear Wheel Drive: rear axle housing and all internal parts; axle shafts; axle shaft bearings; drive shaft assemblies; drive shaft center bearings; universal joints and yokes; seals and gaskets for listed components only.

Four-Wheel Drive (4X4): transfer case and all internal parts; transfer case control module and shift mode motor assembly; axle housing and all internal parts; axle shafts; axle shaft bearings; drive shafts assemblies (front and rear); drive shaft center bearings; universal joints and yokes; disconnect housing assembly; seals and gaskets for the listed components only.
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squat
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« Reply #7 on: July 31, 2007 »

Thanks flint, the link to that story is here
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« Reply #8 on: August 07, 2007 »

Co-worker of mine had purchased his vehicle on 7-24 and complained to chrysler about it.  Initially the dealer said that he could purchase it for $900 (rip off, damn $tealer$ship$) but he said that a chrysler rep called him up yesterday to say that they would honor the warranty since his purchase was so close to the date.  Nice of them to do that.
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« Reply #9 on: August 11, 2007 »

Co-worker of mine had purchased his vehicle on 7-24 and complained to chrysler about it.  Initially the dealer said that he could purchase it for $900 (rip off, damn $tealer$ship$) but he said that a chrysler rep called him up yesterday to say that they would honor the warranty since his purchase was so close to the date.  Nice of them to do that.

Nice work chrysler.  This warranty just might be the thing that convinces my wife to let me get a new car.  That avenger looks pretty good Grin
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